Last updated on April 8, 2024
XL8 Inc. (“XL8” or “we” or “our”), whose office is located at 690 Saratoga Ave, San Jose, CA 95129, respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our service. By using any of our services, you agree to this privacy policy unless you have explicitly entered a separate agreement with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or sign up for XL8 service.
We may collect information about you in a variety of ways. The information we may collect on the service Includes:
Personally identifiable information, such as your first and last name and email address that you give when you sign up to our service. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the service.
Information our servers automatically collect when you access our service, such as your IP address, browser type and operating system when accessing or using our services.
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information. Otherwise, all financial information is stored by our payment processor.
We may use your supplied information in a variety of ways. The use of your information on the service allows the following:
In order to offer the best user experience, our servers are located in data centers across the globe. If you are accessing our service, please be aware that your information may be transferred to, stored, and processed by us in our facilities as well as third parties in many countries with whom we may share your personal information.
If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your information in accordance with this privacy policy and applicable law.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. We will consider and act upon any request in accordance with applicable data protection laws.
You may at any time review or change the information in your account or terminate your account by:
Upon your request to terminate your account, we will deactivate your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.
We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, customer service and marketing efforts. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
We may share your information with our business partners to offer you certain products, services or promotions.
We may disclose your personal information for any other purpose with your consent.
XL8 may use cookies, web beacons, tracking pixels, and other tracking technologies on the service to help and improve your experience. When you access the service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies.
We may also partner with selected third-party vendors such as Google Analytics and others, to allow tracking technologies and remarketing services on our service. By accessing our service, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We utilize Google APIs for some features, such as authentication and Google Drive file imports. The use of information received from Google APIs will adhere to the Google User Data Policy, including the Limited Use requirements. Additionally, the use of information received from Google Drive APIs will adhere to the Workspace API Services User Data Policy, including the Limited Use requirements. Any data obtained through Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the service, you have the right to request removal of unwanted data on the service. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not displayed on our service, but please be aware that the data may not be completely or comprehensively removed from our systems.
If you have any questions or comments about this Privacy Policy, email us at contact+legal@xl8.ai.
