Effective October 17, 2024 (View Archived Version)
We, XL8 inc. collect information to provide better services to all our users.
The information XL8 collects, and how that information is used, depends on how you use our services.
When you’re not signed in to an account, we store the information collected through our use of tracking and analytics tools. This information includes:
When you’re signed in, we also collect information that we store with your account, which we treat as personal information.
When you create an account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to an account, you might choose to provide us with information — like an email address to communicate with XL8.
We also collect the content you create, upload, or receive from others when using our services. This includes things like email you write and receive, photos and videos you save, and docs and spreadsheets you upload.
We collect information about the browsers, and devices you use to access XL8 services, which helps us provide better services.
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.
We collect information about your activity in our services. The activity information we collect may include:
We collect location information when you use our services, which helps us offer the best user language of the UI.
We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.
We use data to build better services We use the information we collect from all our services for the following purposes:
We use your information to deliver our services.
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.
We use the information we collect in existing services to help us develop new ones.
We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design.
We use information we collect, like your email address, to interact with you directly. For example, we may let you know about upcoming changes or improvements to our services. And if you contact XL8, we’ll keep a record of your request in order to help solve any issues you might be facing.
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm XL8, our users, or the public.
When you’re signed in, you can always review and update information by visiting the services you use.
You can export a copy of content in your account if you want to back it up or use it with a service outside of XL8.
Our services let you share information with other people, and you have control over how you share.
We do not share your personal information with companies, organizations, or individuals outside of XL8 except in the following cases:
We’ll share personal information outside of XL8 when we have your consent. We’ll ask for your explicit consent to share any sensitive personal information.
We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
We will share personal information outside of XL8 if we have a good-faith belief that disclosure of the information is reasonably necessary to:
We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders.
All XL8 products are built with security features that continuously protect your information. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
We work hard to protect you and XL8 from unauthorized access, alteration, disclosure, or destruction of information we hold.
You can export a copy of content in your account if you want to back it up or use it with a service outside of XL8.
When the purpose of collecting and using personal information is completed, we delete the collected personal information in a quick and safe way.
If the user has obtained separate consent for the storage period or the law sets the storage period, it is safely stored during that period and deleted after that period has elapsed.
We retain the data we collect for different periods of time depending on what it is, and how we use it.
When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data. When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
This Privacy Policy applies to all of the services offered by XL8 inc. and its affiliates, including MediaCAT and EventCAT.
We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
If you have any questions or comments about this Privacy Policy, email us at contact+legal@xl8.ai.
